- Kapat

User Agreement

1. Parties 

BITCI User Agreement ("Agreement")  has been constructed between BITCI Teknoloji Anonim Şirketi and  the user regarding the acces to the www.BITCI.com website, mobile application and  other platforms that developed by BITCI. The user (“User” or “you”) has a right to use the content, products and services (“Service”) regardless from his membership to the platforms and applications. This Agreement is valid from the time the execution of actions or transactions is started.


2. Definitions

2.1. BITCI: This refers to BITCI Teknoloji Anonim Şirketi.  

2.2. User: This refers to natural persons who approve the Agreement on the www.bitci.com webpage. 

2.3.Criptocurrency: It is a decentralized digital asset that uses the cryptography encryption method and designed as an alternative to cash exchange tool which can be used in clearing transactions and can be changed according to the free market.

2.4. Platform: This refers the www.bitci.com website and mobile applications of BITCI that provide services based on Android and IOS operating system. 

2.5. Personal Data Protection Policy: It specifies the text that states the general privacy policy of the natural person users receiving service from BITCI and the general privacy policy regarding the use of cookies and this policy is accessible to users from the platform. 

2.6. Services: This refers to the activities and transactions carried out by BITCI defined in this Agreement.

2.7. KVKK : Refers to the Personal Data Protection Code numbered 6698. 


3. Rights and Obligations 

3.1.BITCI Teknoloji Anonim Şirketi is the only owner of all services, domain names, software codes, interfaces, contents, product reviews, videos, algorithms, drawings, models, designs and all other intellectual property rights (excluding content and applications provided by third parties). The software, design and copyrights of the services provided completely belong to BITCI. It is strictly prohibited that the copy or reproduce the services and disseminate the pages associated with the services, as well as reverse engineering. 

3.2. User cannot transfer his account, obligations and rights to third parties, sell them or let anyone else use its own membership. In this case, BITCI reserves the right to cancel or suspend the user's account. Due to the use of these rights by BITCI, the user accepts that he irrevocably recovers BITCI. The user is responsible for all damages that occur within the scope of this article, and all sanctions belong to the user. 

3.3. The user declares that he understands and accepts this Agreement by accessing the website or downloading applications belonging to BITCI from any Platform or by logging into the Platform, or by filling out the registration form given on the BITCI membership page. As a result, he can become a member with his electronic approval of this Agreement.

The user accepts that he will upload current and correct identification information regarding his photo and other contact information to the system during registration to the websites, applications or any Platform published by BITCI and he accepts notifying BITCI of any  change  of these informations without delay. The use of the Services is bind to the approval of this Agreement. The user is responsible for the accuracy and confidentiality of the information provided while signing up for the platform, as well as the protection of the password and username, and not sharing it with other people. 

In case this information is seized by third parties or the Services are used in an unauthorized manner, all transactions made by the user will be deemed to have been made by the user until the user notifies BITCI  about a contrary position by e-mail. In this case, BITCI does not accept any responsibility. All ownership and possession rights regarding user accounts belong to BITCI. 

3.4. BITCI is not responsible for the delay of the User's access, trading or other transaction durations regarding BITCI products, services or contents.It is obligatory for the User to perform his  transactions on BITCI platforms from the bank account registered in the User's name.The rules of buying, selling and using BITCI products and services are published on the Platforms and constitutes the whole warnings and rules that placed  on other pages.BITCI has the unilateral right to change the rules for the access, purchase, sale and use of its products or services.BITCI or its Managers or employees and the persons who prepared the information on this Platform have no legal and criminal liability for any damages, liabilities and / or losses that may arise as a result of the user's fault. 

3.5. Users can only make legal transactions on the Platform. The user accepts in advance that he will be responsible for all legal and criminal liability that will arise in the situation that the users are noticed that they act against the law and the legislation. 

3.6. The terms of membership to the Platform or the terms of use on the Platforms where BITCI's products, services or contents are located may differ depending on the transaction limit, the Service type or other conditions.Despite the request, if the identity and address information or the other information or documents requested by BITCI are not documented or submitted on time by the User, according to the sole discretion of BITCI and in case which contains presence of valid reason, BITCI will not allow any transaction to be made on the user's account.User accepts that the identity and address information documented by the system is requested in accordance with the Republic of Turkey laws and regulations, and upon the authorities request, this information will be shared with relevant authorities.BITCI undertakes to share the identity, address, information and documents of the user with natural and / or legal persons only in accordance with the BITCI Privacy Policy. 

3.7. BITCI  holds  the right to suspend the User's membership or the rules governing the use of BITCI products or services or, if possible, the trading of them, or the Services at any time for any reason.In this case, BITCI may notify the User of this change through the Platforms. Transactions regarding the use of BITCI products, services or sites must be made from the registered accounts under the same name as the User, credit card or other payment.If any risk related to the transactions is detected, BITCI has a right to cancel the transactions with all expenses belong to the User.BITCI cannot be held responsible for delays or transactions caused by the Bank, the User or other third parties.BITCI reserves the right to request identification or other information / document from the user whose transactions are refused, deemed risky and did not perform. 

3.8. The support for the services is provided via the e-mail address destek@BİTCİ.com.BITCI does not provide support services to its users with any method other than this e-mail address, does not ask for a password in support correspondence, does not provide a crypto currency address from its users to send crypto money.This is a notification and BITCI cannot be held responsible for any damages or losses that its users have suffered or may suffer due to an e-mail sent from an address other than the aforementioned e-mail address.Users must provide the security of their own accounts.Users can benefit from the Services through the Platform. Since BITCI does not determine the prices on the platform, BITCI cannot be held responsible for the loss of the users due to the changes in the prices and for the damages that arise or will arise. 

BITCI does not engage in investment consultancy activities and does not make any trading recommendations on the Platforms. 

BITCI cannot be held liable in any way for the purchases and sales transactions made by the user on a buy and sell platform other than BITCI and for the damages arising or to be caused by these transactions. 

3.9. There are certain risks associated with investing in cryptocurrencies.The user has the related experience and knowledge to trade and invest in crypto money; he acknowledges that the price of assets subject to cryptocurrencies follows a very volatile course, and from this point of view, users have the ability to evaluate both legal and financial returns and risks. 

Therefore, the user cannot hold BITCI or its any manager, employee, consultant, affiliates or affiliate responsible for any adverse situation that may arise, or for any losses or damages arising from or as a result of the services offered or transactions made under this contract. 

Users declare and undertake that they understand the risks of investing in crypto currencies with the acceptance and approval of this contract. Users are responsible for their profits and losses from price changes. In case users experience a loss or damage, they cannot claim any rights from BITCI. 

3.10. The User accepts that the transactions made through the Platforms do not directly or indirectly constitute any unlawfulness or connection with criminal activity. It is not technically possible to track the content, product or service accessed through BITCI or, if possible due to their nature, how they are used in the purchased assets, where and for what purpose it was transferred, whether it was used in a crime or not. 

BITCI cannot be held responsible for the damages and losses, negative or positive damages of the user or third parties arising from the misuse of crypto coins. Users are personally responsible for legal actions, all expenses and tax liabilities related to the use of BITCI products, services, sites or contents.BITCI cannot be held responsible for the expenses and tax liability arising from the gains and losses of the Users. 

3.11. BITCI undertakes to act as a prudent trader and ensure the safety of the user who is a member of the Platform.In this context, user-owned savings are stored in cold storage against a possible cyber attack.Despite the performance of this commitment by BITCI, BITCI cannot be held responsible for any reason that are not caused by BITCI, including theft / fraud incidents that may occur if the account is seized by unauthorized persons and the use of BITCI Services. 

3.12 The platform serves only to natural persons residing in the Republic of Turkey. Users must be older than the age of 18. ‘18 years’ criteria is determined by the Republic of Turkey according to the Central Population Management System. The user hereby declares and undertakes that he is over 18 years old. 

BITCI has the right to terminate or suspend User accounts without notice for any reason that it determines that the owner is under the age of 18 or is suspected of being used by people under the age of 18.The User, who undertakes that he is over the age of 18, is officially responsible for the accuracy of all the information she reports.BITCI relies on this statement in all transactions related to the User and acts accordingly. 

3.13. Each User can have only one User account. The User can only use the Platform to benefit from the Services defined in this Agreement.BITCI has the right to terminate or suspend the relevant User accounts without notice, in case there is more than one User account used by the same person. 

3.14. BITCI may cancel or reverse the transactions made by the User in case of security reasons or legally required, or in order to correct the system and ensure the correct operation of the system.During revocation, these user accounts can be frozen.BITCI cannot be held responsible for such transactions and no rights can be requested from BITCI. 

3.15 Users acknowledge that he is responsible for any damages that may arise from the unauthorized use, sharing or publication of their shares on the Platforms by third parties; threatening, immoral, racist laws of the Republic of Turkey, contrary to international agreements, including political messages would violate the intellectual or industrial property rights of third parties in photo quality, not to use a pseudonym or content; not to post messages or comments; Usernames, photos, correspondence, subject titles and nicknames to be added to the platforms must comply with general ethics, etiquette and legal rules; not contain political messages; and the Law on Intellectual and Artistic Works No. 5846, including the rights of publishing, processing and reproducing, disseminating, representation, sign, sound and / or image transfer to the public, transfer and assignment rights to third parties regarding the said phrases, correspondence and photos all financial rights listed in are transferred to BITCI; Not to act in a way that would adversely affect the use of the Platforms by other Users and that BITCI or the Club or the relevant User is fully responsible for all damages incurred as a result of such abuse and that BITCI or the Club has the right to close or suspend the account of this Participant in the relevant service; not to publish, reproduce or distribute any material or information that is defamatory, immoral, indecent or unlawful on the names of individuals or institutions; not to advertise, sell or offer to sell any goods or services, or engage in surveys, contests or chain letters; not to send information or programs harmful to the Platforms, to the information or software on the computers of other Users; the User acknowledges that any records or materials obtained using the services offered on the platform are entirely within the User's consent, and that the responsibility for any malfunctions, loss of information and other losses on his computer is entirely his own. 

3.16. Users accept that they use the registered bank account which operates according to the laws of the Republic of Turkey in the same name as the user name when the money transfers. 

The user is responsible for the delays that may occur in case the user performs transactions with different names or the transaction does not occur at all. The repayment process of transfers made under different names is included in the "Support Center" section, which is an integral part of this contract. Again, the user is responsible for the delays that will arise in the case the transfer is made via ATMs or other money depositing methods or the transfer does not occur at all.The procedures for these matters are located in the "Support Center" section. Violation of these provisions by the user or the person or persons associated with the user directly or indirectly constitutes a unilateral and justified termination reason for the contract, and all legal and criminal liability belongs to the user.BITCI may decide not to open an account for this person or persons from now on and implement this decision. 

3.17. User, identity etc. must document their information upon request of BITCI. 

If the identity and other information is not documented by the user despite the request, BITCI has the right to deny any transaction from the user's account.

3.17. The user name and password information that the User needs to access the Account Information Page and perform transactions on the Platform is created by the User, and the security and confidentiality of such information is entirely under the responsibility of the User. The user should use a strong password on the Platform and use that password only on the BITCI Platform. The user is responsible for the accuracy and confidentiality of the information provided while becoming a member of the Platform, and that the transactions performed with his username and password have been carried out by him, that the responsibility arising from these transactions belongs to him in advance. He acknowledges and undertakes that he cannot make an objection and / or refrain from fulfilling its obligations based on this defect or objection in cases that he does not perform such transactions. 

3.18. Crypto money transfers made through the platform cannot be refunded. Since crypto money transfers cannot be refunded, the service fee and transaction fee received by BITCI cannot be refunded. The user declares and undertakes that he accepts the provisions of this article in advance with the signing of this contract. 

3.19. BITCI reserves the right not to accept work orders and money transfers made by users without any reason. However, BITCI will immediately refund the money deposited by the users. 

3.20. BITCI reserves the right to make any changes in the deposit and withdrawal transactions it offers through the Platform. BITCI will not be liable for any damages arising from these changes.However, BITCI undertakes to announce the changes it makes on the support pages or other pages on the "www.bitci.com" internet Platform. 

3.21. BITCI is a completely independent company from similar cryptocurrency trading platforms and is not a representative of any company, internet platform or institution. 

It does not cooperate with any company.Therefore, users cannot hold BITCI responsible for their victimization on other similar platforms.

3.22. BITCI does not guarantee that the use of the Platform is uninterrupted and error-free.Although the company aims to make the Platform accessible and usable 7/24, it does not give any guarantee regarding the operability and accessibility of the systems that provide access to the Platform. 

3.23. Failure to use the rights and powers specified in this contract by BITCI at the time of their birth does not mean that these rights and authorities and their use are tacitly waived.BITCI is entitled to use these rights and powers at any time in accordance with the legislation. 

3.24. BITC cannot be held responsible for any technical failures that may occur on the website.BITCI cannot be held responsible for any direct or indirect damages that may arise or may arise from short-term or long-term technical failures. 

3.25. In case of disputes that may arise from this Agreement, the user declares that the official book and commercial records of BITCI and the e-archive records kept in the database and servers of BITCI, electronic information and computer records will constitute binding, final and exclusive evidence and this article shall constitute an evidential contract according to Article 193 of the Law of Trials no. 6100. 

3.26. BITCI will communicate with the User through the e-mail address provided by the User during registration or by making a call to the phone number and sending an SMS.The user must keep his e-mail address and phone number up to date.In case of any change in the information provided during the conclusion of this Agreement, the given information will be updated immediately.BITCI will not be responsible for providing this information incomplete or inaccurate or not being updated. 

3.27. This contract constitutes the entire agreement between the Parties on the subject.If any provision of this Agreement is determined by any competent court, arbitration tribunal or administrative authority to be wholly or partially invalid or unenforceable or unreasonable, this Agreement shall be deemed severable to the extent of such invalidity, inapplicability or unreasonableness, and the other provisions are in full force and effect.

3.28. The user will not be able to assign all or part of her rights or obligations in this Agreement without the prior written consent of BITCI.BITCI can transfer its rights, obligations, debts and / or receivables arising from this Agreement without any permission. 

3.29. BİTCİ may change all terms and provisions in this contract without prior notice.However, changes will be posted on the site.Likewise, BITCI can also send these changes to the mobile phone number declared by the users while signing up to the system via SMS and to their e-mail address via e-mail.The user has accepted these notification methods by signing the contract. The user declares and undertakes that she accepts these changes to be made by BITCI in advance, with an effect on the past by accepting this contract.  

3.30. When this agreement is published on the site by BITCI, it becomes valid for the past and includes all old / new users. 


4. Pricing

4.1. Except the Article 4.2 below, BITCI announces the fees and commissions related to the services provided under the Platforms on the Platforms.BITCI reserves the right to change these fees and rates at any time without prior notice.Existing fees, commissions and limits are an integral part of this Agreement, and the changes will take effect from the moment they are announced on the Platforms. 

4.2. Usage or purchases of BITCI products, services or content made through the platforms cannot be canceled or returned.Accordingly, the service fee and transaction fees received from the user cannot be refunded.The user declares and undertakes that he accepts the provisions of this article in advance with the approval of this Agreement.The user declares and undertakes that he irrevocably declares BITCI for these transactions that he thinks he made them wrong. 


5. Privacy Policy and Personal Data Protection

5.1. If this Agreement is accepted and approved by the user, BITCI may process user information in accordance with the Privacy Policy, which is prepared in accordance with the Law on the Personal Data Protection No.6698 and constitutes an integral part of this Agreement. 

5.2. BITCI detects and records the IP addresses of the user, the device and model they access, operating systems and browser information. By accepting the Privacy Policy attached to this Agreement, the user also accepts that she has given her express consent to BITCI in these issues. BITCI may use this information, as detailed in the Privacy Policy, to identify its users in general and to collect comprehensive demographic information, to ensure user and system security, to combat fraud and to comply with legal obligations. 

5.3. The information provided by the users will not be used in any scope other than the rules and purposes specified in the User Agreement and will not be shared with third parties. 

5.4. BİTCİ may provide links to other sites or applications within the Platform. It may publish advertisements of third parties with whom it has an agreement and / or application forms for various services or direct them to these third parties sites or applications.BITCI is not responsible for the privacy practices and policies found in third party applications or sites that the user accesses in this context.

5.5. BITCI will be able to disclose the information of users to third parties by going beyond the provisions of this privacy statement as follows;


(i) In cases required by the current legislation, 

(ii) In cases where BITCI fulfills the requirements of the contracts between its users and their implementation, 

(iii) In cases where information about users is requested in line with a research or investigation carried out in accordance with the procedural method by the authorized administrative and / or judicial authorities, 

(iv) Where it is necessary to provide information to protect the rights or security of users. 


5.6. BITCI accepts that it is an obligation to keep the confidential information given to it strictly and confidentially, to keep it as a secret, and take all necessary measures to ensure and maintain confidentiality, prevent all or any part of confidential information from entering the public domain or disclosing to unauthorized users or a third party. to receive and to show all the due diligence that falls upon it with this notification. 

5.7. BITCI undertakes the following in accordance with the Privacy and Personal Data Protection section of this User Agreement: 

5.7.1. To receive and protect personal data in accordance with the Law on the Personal Data Protection No.6698, 

5.7.2. Not to use personal data directly or indirectly for any other purpose other than the realization of the purpose of the relationship between the Parties, 

5.7.3. Not to disclose Confidential Information to third parties or institutions without the consent of the User, except in the case of legal obligations, and will not allow the use and / or copying by third parties, 

5.7.4. Confidential Information will also be protected by the personnel, attorneys, and real or legal persons acting on behalf of the Parties. 


6. Intellectual Property Rights

The "BİTCİ" brand and logo, the software, design, domain name of the Platforms, including the "BİTCİ" mobile applications, and any brand, design, logo, trade dress, slogan and all other content created by BITCI in connection with these. Intellectual property right belongs to BITCI. 

The user cannot use, share, distribute, exhibit, reproduce or make works derived from the intellectual property rights owned by BITCI or its affiliated companies (if any) without their written consent.The user cannot use the mobile application or the Platform in whole or in part in another environment without the written consent of BITCI. 

In case the User acts in a way that violates the intellectual property rights of third parties or BITCI, the User is obliged to compensate for all direct and indirect damages and expenses of BITCI and / or the said third party. 


7. Statement of Irresponsibility 

7.1. BITCI is not responsible for any content, including pricing and statistics, on the Platforms.All data, analyzes, reports, statistics on the platform are processed and presented objectively by software that automatically processes the information without any editing or guidance.All kinds of news and reports presented by BITCI; It is for informative purposes only and does not have the feature of direct solution, result, legal opinion, political and sociological research information and its exact accuracy is not guaranteed. Data may be inconsistent or inconsistent with each other. BITCI does not assume any responsibility in such cases. 

7.2. BITCI does not give any explicit or narrowly implied warranties, including the guarantees of merchantability, performance, marketability or fitness for a particular purpose, regarding the results obtained by any person or organization through the user of the content provided by BITCI. All contents are presented to the user "as is".BITCI cannot be held responsible for any loss of profit or any damages, including negative damages, that may arise from the use of the contents.In the content offered by BITCI, reference to any person / institution / company / brand is not a recommendation that will affect the market value of these persons / institutions / companies / brands, their rankings in various criteria, brand values, or to purchase, sell or hold stocks. 

7.3 Platforms only provide the infrastructure that enables access to, use of BITCI's products, services or contents, or their purchase and sale transactions, depending on their nature. BITCI does not guarantee the conclusion of the transactions or the execution of the orders entered on the Platform. Prices are determined entirely according to the supply-demand relationship of the parties that make the transaction. BITCI does not determine the prices on the site.BITCI cannot be held liable for damages or losses caused by users due to changes in prices or non-realization of transactions, and for damages that arise or will arise. 


8. Applicable Law and Authoritized Courts 

In disputes arising from this Agreement or the use Platforms, the Law of the Republic of Turkey will be applied, and in the resolution of this dispute Istanbul Anatolian Courts and the Enforcement Offices are exclusively authorized. 


9. Amendments and Evidence Contract 

BITCI has the unilateral right to change and update all conditions and provisions including privacy and data protecion rules in this legal warning without the need for a prior notice. 

The parties agree that the electronic and system records, commercial records, book records, microfilm, microfiche, e-mail correspondence and computer records kept by BITCI in its database shall constitute valid, binding, definitive and exclusive evidence in the disputes that may arise from this Agreement and the Parties agree that this article is an evidential contract within the meaning of Article 193 of the Code of Civil Procedure no 6100. 


10. Application and Acceptance

The user acknowledges, declares and undertakes that he has read the entire User Agreement, fully understood its content and approved all its provisions by entering any page of the BITCI website or by using the BITCI mobile application or starting to use the Platform,. 

Users who do not accept the terms of the User Agreement should not use the Platform and the services provided on the Platforms. Otherwise, BITCI cannot be held responsible for any damage that has occurred or will arise. 


11. Legal and Criminal Sanctions 

11.1. User is deemed to have read and accepted all the statements made by the authorized institutions regarding all cryptocurrencies and to be made from now on by accepting this Agreement. 

11.2. In case the site is used by the user for illegal purposes or is used by another person, the user is responsible for any result in accordance with this contract.He accepts, declares and undertakes that he will not hold BITCI responsible for this matter.Freezing, permanent or temporary deletion, suspension, etc. of the user's account by BITCI. BITCI has the right to prohibit this person from opening an account indefinitely. 

11.3. The user undertakes to use this contract with the Republic of Turkey's laws and the adoption of all legislation appropriately.When BITCI detects illegal use, it has the right and authority to share all information belonging to the user with the competent authorities.This situation does not constitute a breach of confidentiality and no responsibility can be imposed on BITCI. 

11.4. The user undertakes not to make posts that tarnish the BITCI name, damage its commercial reputation or create unfair competition by using the BITCI name and / or logo by approving this contract.This commitment covers all social media authorities, including all written and visual media.In case a violation of this article is detected, BITCI reserves the right to unilaterally terminate the contract, block, suspend or delete the user's account without prior notice.In addition, BITCI will use all kinds of compensation rights against the user for violation of this article.The user accepts, declares and undertakes that he waives in advance from all objection and demand rights due to the implementation of this article. 

11.5. BITCI has the right to temporarily or permanently close the accounts or accounts belonging to the user that has detected suspicious transaction attempts in terms of stock market workflow and software security, to suspend, freeze or temporarily close user accounts that carry out suspicious transactions.BITCI may execute a confiscation (block) of the assets of the user in the account of the user upon the notification of the banks due to the seizure (blocking) requests from judicial and / or administrative authorities and as a result of the requests from these authorities to the banks.Due to the implementation of this article by BITCI within the framework of honesty and goodwill rules, BITCI cannot be subject to legal and criminal liability. 

11.6. BİTCİ, has the right to suspend, freeze or permanently close, temporarily or permanently close the accounts of users whose behaviours are contrary to the rules of general ethics and honesty on the e-mail support line.In cases where BITCI applies this article within the framework of honesty and goodwill rules, BITCI's legal and criminal liability cannot be claimed. 

11.7. In case of accidental, unreasonable enrichment by sending crypto money to the user by BITCI, this issue is immediately notified to the user via e-mail, call, sms, etc.If the user is not returned within 1 business day despite the notification, the user's account may be closed, suspended or permanently suspended by BITCI without any further notice. 

Again, in this case, the user's account may be reduced to a negative balance equal to the transfer made by mistake by BITCI and legal actions are taken.BITCI reserves the right to compensate for direct or indirect damages incurred due to this transaction. 

11.8. Although BITCI determines that any article or articles in this agreement are violated by the user, and BITCI does not terminate the agreement, or  does not take legal action against the user cannot be interpreted as a renunciation of these rights by BITCI.All rights of BITCI are reserved against these violations.


12. Access to the Account and the User's BITCI Assets 

BITCI has the right to cancel, delete, suspend, suspend and restrict the user's account without any prior notice in case any article in this user agreement is violated by the user.However, even if these rights are used by BITCI, the assets of the user within BITCI are not affected by this situation and the user's assets under BITCI are returned to the user immediately upon request, provided that there is no legal restriction.The User has the right to transfer the digital currency associated with the Digital Wallet for ninety (90) days after the Account is deactivated, canceled or terminated. 


13. Force Majeure 

13.1. If BITCI cannot fulfill its obligations arising from this Agreement, including but not limited to the following cases, it is not held responsible for its delayed or prevented obligations and this situation cannot be considered as a breach of the Agreement: 

13.1.2 Rebellion, embargo, government intervention, rebellion, occupation, war, mobilization, strike, lockout, business actions or boycotts 

13.1.3. Cyber attack, communication problems, infrastructure and internet failures, system-related improvement or renewal works and the malfunctions that may occur due to this, 

13.1.4. Power outage, fire, explosion, storm, flood, earthquake, migration, epidemic or any other natural disaster or other events beyond the control of BITCI, not caused by its fault and not reasonably predictable ("Force Majeure")


14. Hesabın Kapatılması

14.1. The user can request that her account be completely closed at any time without giving any reason. 

This request can only be received over the ………… . Upon this request to be sent by the user, the user's account will be closed within 30 days from the date the request is received.

14.2. In accordance with the legal regulations and the legitimate interests of BITCI, the account transaction details and data of the user whose account is closed will continue to be kept by BITCI for the periods stipulated by the law. 


15. Approval of the Contract 

15.1 This User Agreement has entered into force from the moment it is approved by the User by reading all of its articles and fully understood and approved in electronic environment. 
15.2. Users who do not agree to the terms of the User Agreement should not use the Platforms and the services provided on the Platforms. Otherwise, BİTCİ cannot be held responsible for any damage that has occurred or will arise. 

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