How Can I Change My Name/Surname Information?

In order to submit your name-Surname change request, we kindly request you to send the following information and documents to the e-mail address of [email protected]

* Front and back of your current identity; ID Number must be legible.

* 'Certificate Population Sample' from government; The entire document must be legible and received on the day the document is sent.

* Selfie Document; We kindly ask you to keep your name/surname change petition document along with the front of your identity card and send a photograph so that your face and the entire petition are visible. The texts on your ID and petition must be readable.

Sample petition;

“Attention Bitci Support Department,

../../…. I request that my name/surname registered in my Bitci account be changed with my current identity information.

Name surname



If you submit the above information and documents, your request for name and surname change will be processed.

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